Sage MAS 90 ERP - Customer Relationship Management

Customers are most likely your most important business asset. Provide superior customer service with a Sage Software customer relationship management (CRM) solution. You have the freedom to choose the CRM level that’s right for your business. Sage MAS 90 ERP systems integrate with three CRM solutions* to increase customer loyalty and satisfaction. Our industry-leading CRM solutions will help you push service levels to new heights, improve loyalty and retention, and boost sales.

Get immediate access to critical customer data. Increase productivity throughout your business with real-time data sharing. Improve data integrity and eliminate the potential for costly order processing errors. Gain remarkable efficiencies by allowing your salespeople to issue sales orders, perform customer inquiries, or view detailed orders and invoices from Sage MAS 90 without leaving the CRM solution. Connect your sales force with the data in your accounting system, and watch your productivity and profitability rise.

ACT! by Sage - Build long-term customer loyalty by equipping your front office with immediate access to critical contact and customer information, customer details on invoices, sales, and order history. ACT! by Sage is used by millions and praised by business experts.

SageCRM* - An award-winning wireless and browser-based system, SageCRM provides enterprise-wide access to your vital customer, partner, and prospect information. This feature-rich CRM solution is complete with comprehensive sales force automation and marketing campaign features.

Sage SalesLogix - Acquire, retain, and develop profitable relationships. Sage SalesLogix is the leader in customer relationship management for small to midsized businesses that require flexible, easy-to-use solutions. Choose the specific SalesLogix modules below to learn more about sales force automation, marketing campaigns, customer relationship management, and customer service management. Select a following link for more details about Sage SalesLogix:

• Sage SalesLogix Sales streamlines the workflow between your front office and back office and give your employees greater customer insight by integrating Sage SalesLogix with your Sage MAS 90 system.
• Sage SalesLogix Marketing provides full-scale marketing campaign management and sophisticated analytical tools designed to identify your most profitable customers and shorten your sales cycle.
• Sage SalesLogix Support maximizes the effectiveness of all your customer interactions by accessing relevant customer data such as products purchased, ticket and defect history, and maintenance contract status with SalesLogix advanced issue-tracking and resolution tools.
• Sage SalesLogix Customer Service captures customer information from across your organization in a single repository. Sage SalesLogix Customer Service enables you to access account information, track opportunities from lead through close, manage team calendars and activities, forecast revenue, and report on sales activities and effectiveness—all within an intuitive, easy-to-use interface that salespeople will want to use.

*Please note that SageCRM is available for Sage MAS 90 v4.2 and later.

For a complimentary 30 minute discussion with an experienced consultant, please call Joni Williams @ 888-201-5503 ext. 3715 and schedule an appointment or email at jwilliams@sgstech.com.